SHIPPING AND RETURN POLICY
Last updated 30/03/2023
This Shipping and Return Policy is for KC Collection (“Company,” “we,” “us,” or “our”), describes how and why we If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@kccollection.care
SHIPPING POLICY
Our customers and clients can be located anywhere in the world and we do not offer free shipping or deliveries unless otherwise stated in the offer.
We have order pickups, deliveries and shipping options available to you.
Order Pickups, Deliveries and Fee details
We offer curbside and agency pickups. All of our products qualify for pickups. These include, waistbeads and body accessories, natural hair care products, tisanes, tea and any other products in our online shop.
Our customers can pick up their products from Tuesday to Saturday, 10am-1pm
|
Nature |
Time |
Cost in XAF |
|
|
Within Yaounde |
Delivery |
5 – 10 Business days |
1500 |
|
Pickup |
5 – 10 Business days |
/ |
|
|
Outskirts of Yaounde |
Delivery |
5 – 10 Business days |
5000 |
|
Pick up |
5 – 10 Business days |
/ |
|
|
Out of Yaounde |
Delivery |
5 – 10 Business days |
2000 |
|
Pick up |
5 – 10 Business days |
|
|
Once your order is packaged, we will send you an email with the status of your package or have a delivery agent contact you by text or by phone call.
International Shipping
We offer shipping for France and Belgium. This is not included in the total purchase calculation and is determined by the Shipping Company/Agent before being communicated to you.
For any questions regarding this policy, please email hello@kccollection.care
Delayed Orders
Should any delays with your order occur, you will be informed and a new delivery date provided.
To contact us about your Shipping Policy email hello@kccollection.care
RETURN POLICY
All sales are final and no return will be issued
If you have any questions concerning our return policy, please contact us at:
KC Collection
BP 8396 Yaoundé,
Center 8396 Cameroon
Phone: 675283174
hello@kccollection.care